I’ve been working in retail for almost two years now, and honestly, before you join the industry, you don’t really realise how bad it actually is. As a 16-year-old desperately searching for a job so she could learn how to fund her own life, I was happy to take on anything. Of course, I knew from the typical retail stories that I’d have at least a few iffy customers, but little did I know that it would hurt my pride and confidence so much…